Solved! Dolphin XP008 Plate Stop when Touching Key Blank


One customer gave feedback that his Dolphin XP008 won't cut his keys. The cutting plate will immediately stop rotating once it touched key blank.
cutting plate stop
cutting plate stop
Reason:
XP008 is tightened by the spring.
The blank is too thick and blank touches cutting plate too quickly.
blank too thick

Solution:
Slightly loosen two screws, confirm machine move normally, and tighten them.
loosen two screws
slightly move motor
slightly move motor