How to Fix VVDI PROG Read MQB Dashboard Read ID or Crack Fail?

One customer gave feedback that he had problems with reading MQB virtual dashboard. VVDI PROG Tool did not crack it.
read id
crack fail
connection 1
connection 2
MQB License was activated, yesterday job done with d7f03532.
d70f3032 success

Here is the Error List:
If ID is read, connection is ok, if failed to crack= lift pin/track not cut right

Possible Solution:
Lift leg and solder to the leg. I can be wrong, I haven't check the wire picture yet to confirm.
lift or cut pin